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Why Scaling Leaders Don’t Build Alone—and What Isolation Costs

Posted Dec 25, 2025 | Views 0
# Leadership
# Executive Strategy
# B2B growth
# Community
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Speakers

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Heather Holst-Knudsen
CEO @ H2K Labs

Heather Holst-Knudsen is a distinguished figure and expert in the events, media, marketing and technology sectors. Using her extensive experience, she guides clients in adapting to structural economic and market changes, seizing the chance to innovate and evolve. She specializes in digital and data disruption and opportunity, exploring how these overarching factors can impact revenue growth,customer-centricity, operational efficiency, profit margins, and the overall valuation of companies in both public and private markets. Her journey began at her family business, Thomas Publishing Company, where she honed her skills. She further expanded her expertise by holding positions at early industry giants Miller Freeman, Reed Elsevier, and IDG. Returning to Thomas Publishing, Heather founded and spearheaded Manufacturing Enterprise Communications, an integrated media portfolio connecting buyers and sellers in the manufacturing and technology sectors. Starting in 2015 and spanning the next seven years, she leveraged her expertise as a revenue and business leader in various SaaS businesses, including Feathr, Gleanin, Brella and Edflex. Heather is deeply passionate about digital innovation, data monetization, and AI and how these strategies fuel revenue growth, profitability, and company valuation. To serve and create value for clients in these areas, she launched H2K Labs, dedicated to generating and leveraging value through data for media, business information, events, and adjacent technology and service markets.

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Jason Bateman
VP of Community @ XPRIZE

SUMMARY

A strategic look at why leadership networks have become essential infrastructure for modern CEOs and how the right rooms accelerate growth.

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TRANSCRIPT

[00:02:30] What Makes Communities Work Jason explains that leaders join communities for professional reasons but stay for personal connection. Community success comes from shared purpose, trust, and relevance.

[00:05:45] Quality Over Scale One misaligned member can undermine an entire group. Sustainable communities prioritize fit, values, and mindset over revenue or rapid growth.

[00:08:30] Scaling Without Losing the Soul At Vistage, growth was driven by precise member matching, nomination-based language, and rigorous screening to ensure strong group dynamics.

[00:11:30] Retention Is a System, Not an Afterthought High-touch customer success, proactive check-ins, and helping members transition when they outgrow a group were key to long-term retention.

[00:16:45] Diversity Strengthens Communities Gender balance, varied backgrounds, and including nonprofit leaders created stronger dialogue, better decisions, and higher engagement.

[00:21:00] Referral-Driven Growth The most effective growth came from asking for referrals at moments of momentum: onboarding, early wins, and even declined opportunities.

[00:24:30] Inside XPRIZE Jason outlines how XPRIZE uses large-scale incentive prizes to solve global challenges, connecting innovators, funders, and partners to create new industries.

[00:39:00] Leadership & Purpose Jason shares that his career fulfillment comes from servant leadership, building missions bigger than himself, and creating lasting impact.

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The Nexus for Data-Driven Growth Leaders
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