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# AI and brand trust
# Experience-led growth
# B2B events and media
# Creative leadership
# Executive Strategy
# Revenue durability
# Customer Experience (CX)

Truth, Trust, and Experience: Protecting Brand Value in the Age of Deepfakes

Heather Holst-Knudsen
Philip Thomas
Heather Holst-Knudsen & Philip Thomas

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Heather Holst-Knudsen
Heather Holst-Knudsen · Jun 5th, 2026
AI risk used to be mostly about what people pasted into chatbots. MCP changes the stakes by giving agents a standard way to connect to enterprise systems. The new unit of risk is no longer the model alone. It is the agent plus its toolbelt.
# Revenue Room CXO
# AI strategy
# data
# revops
# digital transformation
# Enterprise Value
# event technology
# Executive leadership
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Heather Holst-Knudsen
Heather Holst-Knudsen · Jun 5th, 2026
Part 1 showed the new attack surface. Part 2 laid out the guardrails. Part 3 answers the question that determines whether any of this works: who owns the agent, who approves the risk, who measures the value, and who shuts it down when needed?
# AI operating model
# mcp governance
# ai agents
# Artificial Intelligence
# cmo strategy
# ai compliance
# revops
# Customer retention
# finance integration
# b2b media
# enterprise ai
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Agents can create operating leverage, but only if they run inside clear boundaries. This post lays out the minimum guardrail stack every enterprise needs before production agents connect to CRM, customer data, finance, event systems, or collaboration tools.
# Artificial Intelligence
# ai agents
# enterprise ai
# revops
# b2b media
# AI operating model
# sponsor data
# first-party data strategy
# thought leadership
# AI revenue workflow
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Heather Holst-Knudsen
Heather Holst-Knudsen · May 28th, 2026
At RevvedUP 2026, Amanda Kahlow, CEO and founder of 1mind, argued that the traditional go-to-market model is reaching its breaking point. For CEOs in media, events, and data/information services, the real opportunity in agentic AI is not replacing salespeople. It is redesigning expensive, slow, handoff-heavy revenue motions around speed, memory, and measurable unit economics.
# RevvedUP 2026
# Revenue Model
# Media revenue strategy
# Revenue growth
# data strategy
# Revenue Room CXO
# buyer journey
# data valuation
# Sales AI strategy
Comment
Jonathan Weiner’s RevvedUP 2026 fireside chat was not another AI pep talk. It was a warning to CEOs and CXOs in media and events: AI will compress workflows, expose weak unit economics, and reward operators who rebuild around data, personalization, and revenue per employee.
# RevvedUP 2026
# AI in events
# Media revenue strategy
# event technology
# CXO strategy
# sponsor monetization
# B2B event strategy
# B2B events and media
# Enterprise Value
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Clarion North America’s Converge+ reframes lead retrieval as an owned revenue intelligence platform, helping event organizers prove sponsor ROI, recapture vendor revenue, and build pricing power around first-party data.
# Converge+
# B2B events and media
# B2B event strategy
# sponsor monetization
# Customer Intelligence
# data strategy
# revenue growth
# revenue strategy
# data monetization
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At RevvedUP 2026, Phil Thomas argued that the next advantage in media and events will not come from bigger audiences, booths, or content tracks. It will come from designing human connection as a product: packaged, sold, measured, and renewed.
# RevvedUP 2026
# human connection
# event experience design
# media and events CEOs
# Cannes Lions
# Money20/20,
# Informa
# B2B event strategy
# sponsor monetization
# event ROI
# experiential events
# Revenue Room CXO
# event business model
# AI and events
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Heather Holst-Knudsen
Heather Holst-Knudsen · May 20th, 2026
At the May 2026 CEO Boardroom Exchange, CEO and president level leaders across media, events, and data/information businesses compared live AI use cases and pressure-tested the harder question: does AI merely improve efficiency, or can it change revenue quality, margin structure, and enterprise value?
# CEO Strategy
# Board reporting metrics
# Executive leadership
# AI
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The CEO Roundtable at RevvedUP showed that AI is no longer a side initiative for media and event CEOs. It is becoming the new operating cadence for growth, productivity, customer intelligence, and value creation.
# AI strategy
# CEO leadership
# Media Industry
# Events
# Revenue growth
# RevvedUP 2026
# Revenue Room CXO
# Business Transformation
# AI adoption
# Executive strategy
Comment
Revenue leadership in media, events, and data/information businesses is shifting from funnel volume to signal quality. Heather Holst-Knudsen highlights how four senior commercial leaders are using AI, first-party data, churn dashboards, customer-fit discipline, and human-led selling to drive revenue growth, profitability acceleration, and value creation improvement.
# Data-driven GTM
# Revenue Strategy
# AI in sales
# Revenue Operations
# first-party data strategy
# Customer retention
# GTM strategy
# Commercial Leadership
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